Refund Policy

*** Store Credit Only***

We have a 14-day return policy, which means you have 14 days after receiving your item to request a store credit. If you feel you need a different size or are unhappy with your purchase, please contact Cinnabarranchco@gmail.com. We want you to be happy with your purchase and may be able to accommodate on a case by case basis.

We do not do exchanges. Due to the limited quantity of our merchandise we cannot guarantee that the item you want to exchange for will be available when we receive your return. We will not exchange an item for a different item. We strongly recommend that you place a new order for the item you are wanting in order to make sure you get it. ( When your return is received, you will then get a refund)

To be eligible for a return, your item must be in the same condition that you received it. (If Item was damaged during shipping, please email pictures within 3 days of receiving item.)

To start a return for store credit, you can contact us at Cinnabarranchco@gmail.com. If your return is accepted, Please ship back to :

Cinnabar Ranch Co.

22431 Antonio Pkwy Suite B160-619

Rancho Santa Margarita, Ca 92688

**Please do not ship back items until approval from Cinnabar Ranch Co through email.

You can always contact us for any return question at Cinnabarranchco@gmail.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is damaged.